After-sale service

Hi,beloved NEJE users!
We take your concerns seriously and apologize for any inconvenience caused.NEJE team is committed to making things right for you. Due to time zone differences, it’d be great if you could prep a detailed description and throw in some clear pics or videos to speed up the troubleshooting process.We appreciate your patience as we work to resolve this matter.

HERE ARE THE WAYS WE GET IN TOUCH:
1.Chat Online(suggested)
2.Email: service@neje.shop
3.Join Our FB Group and DM Our Official Staff(suggested)
4.After-sale Forum

Service time:
US time: 6:00(PM)- 3:30 (3:30 AM) UTC/GMT -5:00
Hong Kong time : 9:00(AM)-18:30(PM) UTC/GMT +8:00
Europe time： 3:00 (3:00 AM)- 12:30 (12:30 PM) UTC/GMT +2:00

Closed on Saturday and Sunday!