FAQs about COVID-19
As COVID-19 continues to affect our day-to-day life, online retailers have an increasingly important role to play. We're acutely aware of our responsibilities and we're doing everything we can to ensure you get the items.
At NEJE.SHOP, we hope you remain safe and healthy during this outbreak. It is our duty to offer a satisfying shopping experience for all of our valued customers as always. Light is at the end of the tunnel, so let's stay strong and patient during these special times. NEJE team will be still here to do our best to support you.
The following are FAQs for order and delivery that customers care about during the coronavirus epidemic.
Q1. Will my package be delivered?
Of course will, NEJE's activities are currently continuing. However, delivery times may be longer than usual and our selection of items available for international shipping may be temporarily reduced.
Q2. How long does it take to ship my package?
The delivery time of the goods is determined by the product and the delivery area. Due to the impact of the epidemic, the overall shipping time has been delayed to varying degrees than before. You can find updated delivery times on the product detail page for each item. We will do our best to deliver your items as soon as possible and notify you by email. Our local warehouses stock goods are delivered faster.