NEJE Max 4 Diy CNC Laser Engraver and Cutter, 3D Laser Engraving Machine
Ships from UK: Ship to UK.
Ships from Europe: Ship to European Union Member States, Cyprus, Switzerland, Norway, Albania, Iceland, Malta, Serbia, Ukraine
Ships from US: Ship to the United States(except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
Ship from AU: Ship to Australia
Ships from China: Canada and other countries & areas please choose 'ship from China'
Why choose NEJE Max 4 ?
Industry-leading large area machinery quality
Using higher hardness aluminum and perfect motion structure design, all structures and tracks are precision calibrated by CNC industrial mother machine, excellent vibration suppression design, innovative Y-axis belt adjuster, making the image quality and accuracy perfect.
Multi-module 3D space creation
The industry's first 3-axis with lightburn an laserGRBL, freeing both hands without focusing, 3D relief, multi-layer engraving of special-shaped materials, curved surface engraving, multi-layer high-efficiency and safe cutting, supports the blade, drawing pen, metal tip to expand drawing, cutting and engraving and other functions, supports 4 axes Collaboration.
Reliable wireless control with lightburn / laserGRBL / NEJE
The industry's first professional software wireless control mode for lightburn & LaserGRBL perfectly solves the reliability of wireless connections and prevents data packet loss from connection interruptions. The OTA software & firmware are permanently upgraded and support APP wireless connection creation.
Leading safety design concept
The standard pen head provides a safe practice tool for novices. The NEJE laser has extremely small cutting volume and multi-layer high-efficiency cutting mode to avoid the risk of fire caused by talking materials. The reliable control system with 10 years of iteration ensures stable operation. It has built-in MEMS vibration protection, emergency stop expansion, flame Detection expansion, safety door expansion and other functions. The laser is equipped with a protective hood to reduce light radiation spillage, and the automatic smoke exhaust control and protective box body can efficiently discharge exhaust gas.
Various expansion accessories
We provides: Y-axis extension, rotating axis, honeycomb platform, large-area cutting platform, 1.6MP lightburn vision camera, automatic high-pressure air valve & automatic relay switch layered automatic control of air assist and smoke exhaust system, replacement lenses, fans and other consumables; Regular overweight accessories are shipped from the nearest warehouse around the world.
Free tutorials and professional service support
NEJE Project Idea: Latest project cases and document sharing.
NEJE Facebook Group: Learn and grow with top artists.
NEJE Forum: NEJE professional after-sales support. (Modules and control systems have a 2-year warranty, only replacement and not repair)
NEJE Document: NEJE motion control and software technical guidance and FAQ support.
NEJE Max 4
3D Higher Accuracy DIY Desktop Laser Engraver & Cutter
Made by artist like you
This made this XXL multi-laywe Mandala with NEJE 3 Max.The laser has a rather large engraving area of 810*460mm.
I bought my NEJE in November of 2021.I make are 3D bathymetric maps ornaments, plaques, legend plates, etc.
I really like the motorized Z axis to focus precisely and the holder turns a laser into a plotter pen.
The result is absolutely brilliant,the old T-shirt now gets a second chance.
I have been using the laser engraving machine for 1 year.I engrave on wood, iron and stainless steel.—Anton Toporiš
Thanks neje in my laser journey. I design and illustrate electric laser images and make photo etchings in wood.—Dean Napp
This is really a successful way on doing multiple coasters and really speeding up the process and time.
I purchased NEJE Max the first month it was available and have been engraving full time since then.
Benefits of Motorized Z axis
Efficiency and safety
By optimizing the focus size of E80 and controlling the cutting amount of each layer,it maximized the efficiency of each path in E80.The cutting and engraving efficiency is increased by 200%,which is higher than that of 40W (optical power) module.The optical design of NEJE E80 makes focus power density of E80 and beam angle reach a perfect state by optimizing the beam structure and adopting more complex manufacturing technology.When the power is 1 time smaller than the 40W module,it can even reach the same cutting speed,and the cutting notch is smaller,avoiding the trapezoidal notch and XY asymmetry problems.
Focus accuracy control
The repositioning accuracy of the motorized Z-axis reset sensor reaches 0.01mm,which provides more precise focus control for materials with high focus accuracy requirements such as engraving metal.
It is more expressive when engraving multi color on stainless steel surfaces.
Combining excellent NEJE modules,E40,A40640,and E80 modules makes it easier to achieve grayscale effects on surfaces.
Save time
NEJE Max 4 has higher productivity with functions such as larger area and preset focus motorized Z axis.when you need to create multiple different projects,you can preset Z offset for each layer to complete all projects together.Combined with NEJE's unique offline running function,you can directly import files into the device,making it create your projects safely and automatically without occupying your computer and time.
Free your hands
The new and innovative design of the motorized Z-axis greatly improves the safety and controllability of high-power modules.You can preset the focus position on each layer in the lightburn software.From then on,you only need to place the material on the honeycomb platform without focusing,completely releasing your hands.
Deep Engraving
Take advantages of motorized z-axis for multi-layer engraving to achieve various 3D effects.
Combined with NEJE's unique multi-layer independent controlled gas assist function,it can even engrave high-quality 3D art works on materials such as stone and hardwood.
Compared to traditional CNC milling,the production of 3D relief with E80 module can present more details and it's more efficient.
Uneven Material Engraving
When engraving uneven materials such as plates, natural wood, and multi-layered stone, it is challenging to manually control the focal length and positioning due to minimal height differences on the material surface.
With the motorized Z-axis equipped with precise focal length control capabilities, achieving an accuracy of 0.01mm is possible. Combined with an distortion-free 4K+ lens, precise positioning is effortlessly achieved, enabling the 3D multi-layer engraving and cutting .
Curved surface engraving & cutting
Through surface modeling like in Fusion 360,we can achieve CNC path like working modes through real-time Z-axis linkage,directly processing surface works.
In most projects, we can only use the rotation axis to control the conventional cylindrical structure. Most irregular surface projects cannot be carved or cut, resulting in more advanced needs. How can we more accurately carve irregular surfaces? Therefore, surface modeling has become a direction for our exploration, and the NEJE team will also take the lead in exploring more possibilities in this direction.
Drawing Pen / Blade for Graphic and Transfer Vinyl Art
The drawing pen is included in the package which can let children and beginners experience the fun of CNC safely.It can draw images or engineering design,drawing paths on paper,vinyl,leather,advertisement materials and so on.
With blade,heat transfer vinyl and foam within 1mm can be cut easily with Lightburn.The NEJE Max 4 Z-axis sensor has a 0.001mm reset repetitive positioning accuracy and a precise CNC support platform to support blade projects.NEJE provides blade and cutting pads for auxiliary cutting.
NEJE E80 Laser Module
Industry-leading performance and quality
20mm pinewood, 60mm/min, 1 pass
4mm leather, 400mm/min, 1 pass
17mm Pine Board, 300mm/min,2 passes, High verticality
0.15mm Stainless Steel Plate, 250mm/min, 1 pass
5mm MDF, 200mm/min, 1 pass
10mm Black Acrylic, 180mm/min, 1 pass
10mm Cherry Wood, 250mm/min, 1 pass
12mm Basswood, 180mm/min, 1 pass
30mm Pine Wood, 200mm/min, 5 passes
30mm Black Acrylic, 100mm/min, 5 passes
More colorful
Matrix optical compression technology makes the focal point of NEJE E80 0.06x0.06mm,the symmetrical XY shape make it achieve the ultimate in engraving and cutting performance and the power density reaches 6666W/mm²,Compared with other 40W(output) module,power density:1777W/mm²(0.15x0.15mm,8xLD,Current highest power),the performance of E80 is higher than the 40W module.Due to the extremely strong power density and optical design (symmetrical XY shape),NEJE E80 has more excellent performance.
With such high energy performance,the NEJE E80 module has almost achieved the mechanical performance of belt drive to its limit.when engraving on canvas,a speed of 400mm/s is quite normal.
The Matrix Photosystem+Original top light source compression technology
Stronger performance and longer lifespan
A resulting in high-quality laser engraving and cutting performance. The matrix photosystem design allows for precise control of the laser beam, ensuring that it is evenly distributed and focused on the desired area. This improves the energy efficiency of the system, as less power is wasted on unnecessary areas.
Additionally, the focus size of the laser beam is optimized to be as small as possible, allowing for intricate and detailed engraving. This is particularly important when working with small or delicate materials, as it ensures that the laser does not damage or burn surrounding areas.
The XY symmetry of the matrix photosystem design ensures that the laser beam is evenly distributed across the entire working area. This eliminates any inconsistencies or variations in engraving or cutting depth, resulting in a uniform and professional finish.
Overall, NEJE's unique matrix photosystem design sets it apart from other laser engraving systems by maximizing energy efficiency, focus size, and XY symmetry. This leads to exceptional engraving and cutting performance, making it a preferred choice for professionals and hobbyists alike.
The difference between E80 and 6xLD/8xLD
| Design Difference | NEJE E80 4xLD (20W) | Other 6xLD (30W) | Other 8xLD (40W) |
|---|---|---|---|
| Light source | Nichia original top LD, Collimating light source | Remove the LD protective cover and re-seal the LD, Divergent | Remove the LD protective cover and re-seal the LD, Divergent |
| Light path | Array lens compression | Reflective focus（The reflective angle is very large,can't get small focus, and the material is particularly easy to catch fire） | Reflective focus（The reflective angle is very large,can't get small focus, and the material is particularly easy to catch fire） |
| Light source life | 20000 hour | 2000 hour | 2000 hour |
| Thermally conductive material | Red copper | Aluminum | Aluminum |
| Working hours limit | Unlimited | Continuous work fast decay | Continuous work fast decay |
| Fan Status Control | Engraving and light cutting status Low speed (quiet), high speed for continuous cutting | No | No |
| Temperature feedback | Yes | No | No |
| Quality Tracking | 2-year standard after-sales service process, commodity ID registration system. | No | No |
| Focus size | 0.06x0.06 | 0.15x0.15 | 0.15x0.15 |
| X:Y Angle | X = Y | X ≠ Y | X ≠ Y |
| 17mm pine board cutting speed | 2.5 pass,100%,300mm/min | 6 pass,100%,300mm/min | 5 pass,100%,300mm/min |
| Engraving speed（canvas） | > 24000mm/min | < 24000mm/min | <24000mm/min |
Less carbonized substances and smoke and risk of fire
The excellent optical design and multi-layer working mode of the NEJE E80 module enable the maximum reduction of carbonization substances and prevent fire when cutting wood.The ordinary refractive 20W/30W/40W laser module generates more carbonization substances,smoke,and risk of fire when cutting wood.video
Red copper efficient heat dissipation system
A red copper efficient heat dissipation system is designed to effectively dissipate heat generated by electronic components, ensuring their optimal performance and longevity. The use of red copper in the heat dissipation system helps maintain stable and continuous power output.
Long Lifespan
The design difference between NEJE 80 industrial modules and other high-power modules is a module’s performance.
NEJE E80 takes the pursuit of long lifespan and high performance as the design concept,and chooses the most difficult manufacturing scheme.We believe that the lifespan and performance of the module is the real value for the user to buy the E80 module,which makes the E80 have no advantage in power.The reason for E80's stronger performance than other 6xLD and 8xLD is that we did not choose 8xLD or 6xLD to release new products relatively quickly for marketing gimmicks.Or destroying the original LD structure and reflective structure scheme to quickly manufacture new products.This may quickly obtain users.But this is against the values of the NEJE team.
The safety consideration of the high-power model is also a special emphasis of the NEJE team. The high-power model is particularly easy to burn during operation.It eliminates the need to optimize the focus and angle during the design process.NEJE Max 4 motorized Z-axis can be better to safely control high-power modules.
Warranty Statement: 2 Years(If the laser module works 8 hours per day,the lifespan will be 7 years)
Under appropriate working conditions,the service life can reach 5 years,meanwhile,the left power is about 70%. Please pay attention to moisture-proof and dust-proof treatment. Make sure the air goes into the module without water and oil.The len needs to be cleaned regularly. The lens does not belong to the free warranty. The NEJE's free after-sale policy must meet the conditions of non-human disassembly and misoperation and use under the correct conditions. For more details please check in neje.wiki web.
Register Your SN Code to Ensure 2-Year-Warranty:https://myneje.neje99.com/
High-quality accessories designed to be compatible with various types of air sources and materials of varying thicknesses. These accessories boast a spare lens with 99.99% transmittance and exceptional resistance to temperatures up to 1000 ℃. The replaceable lens design enhances the durability of the module.
Laser Light Shield
The E80 original laser module has a unique shading design, as it adopts a new and efficient heat dissipation structure design. The traditional red acrylic laser module may make the overall structure look unattractive and bulky. The new sliding up and down shading ring of E80 greatly enhances its appearance, making the overall appearance more technological. In the cutting process of conventional thickness materials, the shading design can block the overflowing light and improve the operating experience in an open environment.
Higher motion accuracy
0.01mm
The entire structure of NEJE Max 4 has been calibrated by the industrial mother machine. It is not an ordinary DIY assembly. The repeatable positioning accuracy and motion control accuracy of the X, Y, and Z axes reach 0.01mm, and the repeatable positioning accuracy of Homing reset reaches 0.01mm.
Updated to 500mm/s
After the new firmware upgrade, the NEJE Max 4 industrial linear rail has very powerful scanning efficiency. NEJE engineers have improved the instruction operation efficiency and execution efficiency to the ultimate performance by optimizing the traditional GRBL firmware. Users who have purchased it please open the NEJE software and upgrade to the latest Firmware usage.
More Safety
Reducing the risk of fire from the source is truly safe
The NEJE module has unique advantages in focal energy density and divergence angle, and will not catch fire even when cutting wood without air assistance.
In the electric Z-axis optimized cutting mode, the efficiency of the cutting amount of each layer is maximized and the generation of carbonized materials and flames is reduced.
No air assist status, no fire
Compare to other 20W modules
NEJE Software + Lightburn / LaserGRBL
Fast, Reliable, Portable
Faster transfer and operation experience with Updated Offline Mode
The NEJE software system eliminates the old SD card offline control and directly wirelessly transfers files to the device through the NEJE software and directly executes them offline, saving operation time and reliability.
NEJE engineers optimized the GRBL firmware and Bluetooth transmission bottlenecks, cached instructions quickly, and shipped the device with maximum efficiency. Through the optimization algorithm, the instruction sequence is waiting for execution with the fastest efficiency.Users can also obtain a faster transmission experience through future motherboard upgrades.
Reliable with Lightburn / LaserGRBL / NEJE Soft
In the lightburn/LaserGRBL real-time control mode, NEJE engineers optimize the software to achieve absolutely reliable data transmission through wireless and USB connections. Even if the connection is interrupted midway, the creation will not fail.
NEJE engineers achieve absolute data transmission reliability through a unique bridging solution. Wireless connection and USB wired connection achieve absolute data transmission reliability. Wireless transmission solves the problem of possible data interruption in Bluetooth mode.
Portable creating anywhere with laptop, phone and tablet
When you want to create some small projects,such as engraving an image or a logo,you can simply take a photo or draw your logo with your phone or tablet,and then use the NEJE APP to create,edit,and control the NEJE laser machine.The whole process is very simple and user-friendly.
Accessories for Max 4
Improvement of safety and operational experience
The NEJE series comes standard with MEMS vibration sensing protection, which automatically pauses operation when the device experiences unexpected external vibrations. The NEJE Max 4 also supports M8,M7,and Door expansion functions.Through expansion,it is easy to build fully automatic air assist,smoke exhaust,cooling,lighting,smoke detection,safety doors, visual and other functions.When creating a project,it only takes 2 steps,put the materials on the working bed,and then start the project in any corner of the room to operate wirelessly. video
NEJE has created a smart air assist function,in the Lightburn software,the air assist switches for each layer can be set separately.By using the high-pressure electromagnetic valve or relay module provided by NEJE,the clean high-pressure air or low-pressure air entering the module can better carbonize the material or perform special processing on softened substances,in order to achieve cleaner or special processing effects for cutting and engraving art works.
The NEJE Max 4 supports a wide range of accessories to comprehensively enhance the product's user experience,safety,functionality,and automation capabilities.NEJE accessories include gas collection&protection enclosure,extension rod, honeycomb board,large working area, automatic control relay(it constructs automatic air assistance and smoke exhaust system),automatic control air valve module (it constructs high-pressure air assistance system),automatic control air pump, 12V series laser module (please pay attention to voltage matching),door interface safety protection expansion (it will automatically stop working when a flame is detected)
Module Comparison
| Difference | A40640 Ⅱ (classical) | E40 (NEW) | E80 (NEW) |
|---|---|---|---|
| light source | Original diode X2 | Original diode X2 | Original diode X4 |
| Focal spot size | 0.04*0.06mm zoom focus | 0.03*0.04mm fixed focus | 0.06*0.06mm fixed focus |
| Continuous Power | 10-11W | 10-11W | 21-22W |
| Pulse power | 12W | 12W | 24W |
| Max cutting thickness | 20mm | 10mm | 30mm |
| Recommended cutting thickness | <8mm | <5mm | <18mm |
| Feature | It has a wide range of comprehensive applications and can be widely used for carving various materials, including wood, metal, stone, glass, and has universal cutting ability A40640 has a very wide user base and is the inventor of the Diode Laser high-power module. The classic is still in use today. | Having very fine carving and cutting expression abilities, for users with higher requirements for precision, such as ceramic carving, leather, MDF cutting within 4mm, etc., with perfect detail presentation. | Powerful power and perfect optical quality, with an ultra long lifespan design, the E80 has higher commercial applications in carving and cutting efficiency. It will be a standard grade product for Diode Laser entering the industrial era. |
| Warranty | 2 Years | 2 Years | 2 Years |
| Stainless Steel cutting | No | Thickness:0.05 mm
300 mm/min | Thickness:0.1 mm
300 mm/min |
Warranty statement: The warranty period for the module and motherboard is 2 years, and the power attenuation is not less than 70%; Due to accidental operation, the lens was damaged and not cleaned according to normal requirements, which is not covered by the free warranty To protect your rights and interests.
E80 MATERIAL & DATABASE
| Material | Marking | Carving | Cutting | Setting Guide |
|---|---|---|---|---|
| Pine board 12mm | √ | √ | √ | Cut capacity: 120mm/min 1pass 100% 30psi |
| Pine board 17mm | √ | √ | √ | 200mm/min 2pass 100% 30psi (NEJE Max 4) |
| Solid wood (Spruce Plank) 30mm | √ | √ | √ | Cutting materials with a thickness greater than 18mm, it is recommended to replace the short air nozzle. |
| Birch plywood 5mm | √ | √ | √ | Cut capacity: 300mm/min 1pass 100% |
| Birch plywood 10mm | √ | √ | √ | 300mm/min 2pass 100% 30psi (NEJE Max 4) |
| Birch plywood 18mm | √ | √ | √ | Combined with Max 4 electric Z-axis progressive focus control, it significantly improves the efficiency and safety of thick material cutting. NEJE.WIKI provides operational guidance. |
| MDF board 5mm | √ | √ | √ | |
| MDF board 8mm | √ | √ | √ | 30psi+ |
| MDF board 18mm | √ | √ | √ | |
| Acrylle black 5mm | √ | √ | √ | |
| Acrylle black 10mm | √ | √ | √ | |
| Acrylle black 18mm | √ | √ | √ | |
| Acrylle black 30mm | √ | √ | √ | |
| Brushed Acrylle transparent | √ | Compared with CO2 laser, E80 has advantages such as almost 10 times the lifespan, safe operation, and more precise carving effects, but is not good at cutting transparent materials. | ||
| Leather<2mm | √ | √ | √ | 30psi+ |
| Leather<4mm | √ | √ | √ | Due to the extreme small focal point and XY directional symmetry of the E80 module, there is a significant advantage in leather carving and cutting effects. |
| PU/PVC Leather<2mm | √ | √ | √ | 30psi+ |
| PU/PVC Leather<4mm | √ | √ | √ | |
| Corrugated cardboard <8mm | √ | √ | √ | Including white corrugated cardboard |
| Corrugated cardboard <18mm | √ | √ | √ | |
| Hard Cardboard 1.5mm | √ | √ | √ | |
| Hard Cardboard 2mm | √ | √ | √ | |
| Hard Cardboard 3mm | √ | √ | √ | |
| Scratch paper | √ | √ | √ | |
| Weeding invitation paper 0.5mm | √ | √ | √ | |
| Colord A4 Paper - not white | √ | √ | √ | |
| A4 Paper white | √ | The 450nm wavelength band has poor carving effect on white materials due to wavelength determination. | ||
| Kraft paper 0.5mm | √ | √ | ||
| Vinyl | √ | 30psi+, may produce harmful gases, recommended NEJE MAX 4+BLADE | ||
| Non-woven | √ | |||
| Cotton | √ | √ | ||
| Linen | √ | √ | ||
| Velvet | √ | √ | ||
| Canvas | √ | √ | ||
| Fabric polyester | √ | √ | ||
| Fabric synthetics | √ | √ | ||
| ABS sheet <2mm - Dark Color | √ | √ | √ | |
| PVC sheet 2mm - Dark Color | √ | √ | √ | |
| Plastic white paint | √ | |||
| PPR | √ | |||
| Bakelite | √ | |||
| Brushed glass | √ | |||
| Brushed ceramic | √ | |||
| Cobblestone | √ | |||
| Slate | √ | |||
| Stainless steel | √ | Excellent grayscale and color engraving | ||
| Stainless steel 0.1mm | √ | √ | 30+psi | |
| Anodised aluminium | √ | |||
| Copper | √ | |||
| Gold | × | |||
| Silver | × | |||
| PCB board | √ | Actual carved paint layer | ||
| Paint metal | √ | Actual carved paint layer | ||
| Paint canvas | √ | |||
| Bambo | √ | √ | √ | |
| Stamp rubber | √ | √ | ||
| Rubber black | √ | |||
| Black foam ( EPE ) | √ | |||
| KT board white | × | |||
| EVA foam black | √ |
Specification
Frame Size (L – W – H): 970x582x60mm
Working Area( X – Y): 750 x 460mm, Extends to 750x1030mm(about 29.5x40.5 inch)
X axis：Industrial straight track, bottom CNC straight line correction
Y axis：NEJE diamond CNC linear track, smooth and durable
Z axis：Industrial linear track
A axis：Rotary axis expansion
Y axis Extension: Yes, NEJE will provide linear extension track, and the Y axis can be extended to 1030mm.
Limit Switch: Build in X Y Z
Homing Repeat Position Accuracy: 0.01mm
Repeat Position Accuracy: X Y: 0.01mm; Z: 0.01mm
Recommended acceleration and top speed: 400mm/s （NEJE Max 4 has a longer acceleration stroke, and the peak speed is faster than the ordinary 400x400mm frame.）
Vertical Carving: Yes(90°)
Motion Accuracy: 0.01mm. Max 2032 dpi
Input Voltage: 12V or 24V, Match according to module voltage
Interface: 5.5*2.1, Max 6A
Compatible: all 12V and 24V NEJE modules
M7,M8,Door Extension： Yes
Lightburn Offline Control： Yes
Lasergrbl Offline Control:Yes
BLE Bluetooth Function:Support Bluetooth 4,Windows 10, iOS 8 and Android 4.2 and above.
App control： Yes
MEMS protection： Yes
NEJE Software OTA Upgrade: Yes
Software: NEJE Win Soft, NEJE APP, Lightburn, LaserGRBL
Firmware: build in NEJE fireware and GRBL 1.1f(optimized)
Systems Support: Win 7/Win 8/Win 10, Android, iOS, ipadOS, macOS
File Format Supports: SVG/DXF/JPG/JPEG/PNG/BMP/TIF/etc.
NEJE Max 4 TUTORIALS VIDEOS
- Machine Guide 1 | Unboxing and Assembly
- Machine Guide 2 | Adjust Your Machine to Its Best
- Machine Guide 3 | How to Choose and Use E80 Nozzles and Air Assist
- Machine Guide 4 | NEJE Air Assist Connection
- Machine Guide 5 | Software Set-Up
- Machine Guide 6 | Let's make a simple project
- Machine Guide 7 | Plotter Pen
- Machine Guide 8 | How to Set Z Offset and Cut Deeper?
- Machine Guide 9 | Maintain the Machine
- Machine Guide 10 | How to make NEJE 3 Max compatible with E80
- Machine Guide 11 | Assembly NEJE 3 Focus Height Adjuster
- Machine Guide 12 | Extension Rod | Software Set-Up
- Machine Guide 13 | Rotary Set-Up | NEJE Max 4 E80
- Machine Guide 14 | Lightburn & LaserGrbl Offline Function
- Machine Guide 15 | Camera Calibration on 1030*750mm Working Area
- Machine Guide 16 | How to Make Deep Engravings
- Machine Guide 17 | 3 Methods to Use Motorized Z Axis
Q & A
SHIPMENT & TAX/VAT DETAILS
Delivery Address: European Union Member States
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| Europe Warehouse | The displayed prices of products are VAT inclusive. | Free shipping | DHL/DPD/GLS | 1-3 | 3-7 |
| China Warehouse | For orders less than 150€ , VAT will be automatically billed at check out.NEJE store will use IOSS customs clearance to pay VAT on your behalf. | Free shipping | Registered Air Mail | 1-3 | 7-15 |
| China Warehouse | Orders over 150€ need to use your own VAT tax number to pay VAT yourself | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Delivery Address: Cyprus, Switzerland, Norway, Albania, Iceland, Malta, Serbia, Ukraine
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| Europe Warehouse | The displayed prices of products are VAT inclusive,Pay Tariff according to local customs policy | $10 (Turkey : $40) | DHL/DPD/GLS | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Free shipping | DHL/FedEX/UPS | 1-3 | 3-7 |
Delivery Address: United States
(except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| US Warehouse | \ | Free shipping | DHL/FedEX/UPS | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
United States (Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
United Kingdom
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| UK Warehouse | \ | Free shipping | YODEL/Royal Mail/Hermes | 1-3 | 2-5 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Australia
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| AU Warehouse | \ | Free shipping | AU EPARCEL | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Canada
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| Canada Warehouse | \ | Free shipping | FedEX/UPS | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Brazil
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| Brazil Warehouse | Pay Tariff according to local customs policy | Free shipping | PAC | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Argentina,Colombia,,MexicoNew Zealand, Israel,United Arab Emirates, Qatar,Saudi Arabia,Oman,South Africa,Japan,South Korea,Singapore,Fiji,
Indonesia,Bahrain,Malaysia,
Philippines,Thailand
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|---|---|---|---|---|
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
SHIPMENT & TAX DETAILS
1.Warehouse in the Europe,USA,UK,Australia can only ship locally,can't ship to other countries nearby.Please find your Delivery Address in the table for more info.
2.If you can't see the option to ship from Warehouse in your country when adding products, please choose to ship from China.
3.Some products shipped from China will cause international logistics costs because of the weight and volume of the machine.NEJE has already made the maximum reduction in shipping costs, and the logistics costs at checkout are already the lowest.
Shipping costs will be automatically billed at check out based on your shipping address.
4.According to the local customs policy on import tariffs in different countries and areas,you need to pay tariffs if it's required in your country or area.
5.Delivery time and transportation time are for referencing only.All above days are business days.
Note
1.Confirm Your Shipping Address:Please double-check your shipping address before finalizing your order.If you need to make changes,email us at service@neje.shop within 24 hours of your purchase.Otherwise,we'll ship to the address provided during your order.
2.In Case of Damage:If any unexpected events cause damage to our products during shipping, please contact us immediately at service@neje.shop upon receiving your package.Your understanding and patience in such situations are greatly appreciated.
3.Notification Emails:Important updates will be sent to the email address you provided during checkout or the one linked to your account.Please ensure it's valid and active.We cannot be responsible for any issues arising from an invalid email address.
4.Order Cancellation:If you change your mind,please do not refuse the package upon delivery.Instead,contact us at service@neje.shop to explain your situation.We'll assist with the return in line with our return/refund policy.We do not assume responsibility for losses or damages resulting from package rejection.
5.Delivery Concerns:If you do not receive your order within the timeframe suggested by the official tracking system of logistics companies (typically 7 days),please contact us at service@neje.shop.Failure to do so will release us from any responsibility in this regard.
6.Reporting Issues:If you discover any damage to the package,products,or missing items,please contact us at service@neje.shop on the same day with pictures and/or videos for reference.