SHIPMENT & TAX/VAT DETAILS
Delivery Address: European Union Member States
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| Europe Warehouse | The displayed prices of products are VAT inclusive. | Free shipping | DHL/DPD/GLS | 1-3 | 3-7 |
| China Warehouse | For orders less than 150€ , VAT will be automatically billed at check out.NEJE store will use IOSS customs clearance to pay VAT on your behalf. | Free shipping | Registered Air Mail | 1-3 | 7-15 |
| China Warehouse | Orders over 150€ need to use your own VAT tax number to pay VAT yourself | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Delivery Address: Cyprus, Switzerland, Norway, Albania, Iceland, Malta, Serbia, Ukraine
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| Europe Warehouse | The displayed prices of products are VAT inclusive,Pay Tariff according to local customs policy | $10 (Turkey : $40) | DHL/DPD/GLS | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Free shipping | DHL/FedEX/UPS | 1-3 | 3-7 |
Delivery Address: United States
(except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| US Warehouse | \ | Free shipping | DHL/FedEX/UPS | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
United States (Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
United Kingdom
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| UK Warehouse | \ | Free shipping | YODEL/Royal Mail/Hermes | 1-3 | 2-5 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Australia
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| AU Warehouse | \ | Free shipping | AU EPARCEL | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Canada
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| Canada Warehouse | \ | Free shipping | FedEX/UPS | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Brazil
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| Brazil Warehouse | Pay Tariff according to local customs policy | Free shipping | PAC | 1-3 | 3-7 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
Argentina,Colombia,,MexicoNew Zealand, Israel,United Arab Emirates, Qatar,Saudi Arabia,Oman,South Africa,Japan,South Korea,Singapore,Fiji,
Indonesia,Bahrain,Malaysia,
Philippines,Thailand
| Ships From | VAT/Tariff | Freight | Logistics Providers | Order Processing | Estimated Delivery Time |
|---|
| China Warehouse | Pay Tariff according to local customs policy (Weight＜2KG) | Free shipping | Registered Air Mail(4PX) | 1-3 | 7-15 |
| China Warehouse | Pay Tariff according to local customs policy (Weight＞2KG) | Shipping prices depend on destination | DHL/FedEX/UPS | 1-3 | 3-7 |
SHIPMENT & TAX DETAILS
1.Warehouse in the Europe,USA,UK,Australia can only ship locally,can't ship to other countries nearby.Please find your Delivery Address in the table for more info.
2.If you can't see the option to ship from Warehouse in your country when adding products, please choose to ship from China.
3.Some products shipped from China will cause international logistics costs because of the weight and volume of the machine.NEJE has already made the maximum reduction in shipping costs, and the logistics costs at checkout are already the lowest.
Shipping costs will be automatically billed at check out based on your shipping address.
4.According to the local customs policy on import tariffs in different countries and areas,you need to pay tariffs if it's required in your country or area.
5.Delivery time and transportation time are for referencing only.All above days are business days.
Note
1.Confirm Your Shipping Address:Please double-check your shipping address before finalizing your order.If you need to make changes,email us at service@neje.shop within 24 hours of your purchase.Otherwise,we'll ship to the address provided during your order.
2.In Case of Damage:If any unexpected events cause damage to our products during shipping, please contact us immediately at service@neje.shop upon receiving your package.Your understanding and patience in such situations are greatly appreciated.
3.Notification Emails:Important updates will be sent to the email address you provided during checkout or the one linked to your account.Please ensure it's valid and active.We cannot be responsible for any issues arising from an invalid email address.
4.Order Cancellation:If you change your mind,please do not refuse the package upon delivery.Instead,contact us at service@neje.shop to explain your situation.We'll assist with the return in line with our return/refund policy.We do not assume responsibility for losses or damages resulting from package rejection.
5.Delivery Concerns:If you do not receive your order within the timeframe suggested by the official tracking system of logistics companies (typically 7 days),please contact us at service@neje.shop.Failure to do so will release us from any responsibility in this regard.
6.Reporting Issues:If you discover any damage to the package,products,or missing items,please contact us at service@neje.shop on the same day with pictures and/or videos for reference.
