How to Update NEJE Device Firmware?

Overview

If you own a NEJE laser engraver or cutter, keeping its firmware up to date is crucial for ensuring peak performance, compatibility with the latest software, and access to new features. In thisblog, we’ll walk you through the process of updating your NEJE device firmware. Whether you’re a beginner or a seasoned user, this step-by-step guide will help you navigate the firmware update process with ease. Let’s dive in!

Why Updating Your NEJE Firmware Matters?

Firmware updates are essential for maintaining the functionality and efficiency of your NEJE laser device. Here’s why you should prioritize keeping your firmware current:

• Improved Performance: Updates often include optimizations for speed, precision, and reliability, enhancing your engraving and cutting experience. But you can choose to keep these settings if you don't want them to change.
• Bug Fixes: If you accidentally set the machine settings incorrectly, you can also restore them through firmware updates. Firmware updates address known issues, ensuring your device runs smoothly without unexpected glitches.
• New Features: NEJE frequently adds advanced features, such as improved GRBL mode compatibility to elevate your workflow.

Step-by-Step Guide for Windows

Step 1: Download the Latest NEJE Software

To begin, you’ll need the latest version of the NEJE control software for Windows. This software is designed to work with NEJE devices, supporting both USB and Bluetooth connections for a user-friendly experience.

• Visit the official NEJE.SHOP or the NEJE Wiki to download the latest software. 

• For Mac users, download the “NEJE Wireless” app from the Apple Store, as macOS software updates no longer require a driver.

Pro Tip: If you’re using an older NEJE device (e.g., NEJE 1/2/2S series), check the specific firmware version compatibility on the website to avoid issues.

Step 2: Connect Your NEJE Device

Once the software is installed, connect your NEJE device to your computer:

• Use a USB cable or pair via Bluetooth for wireless control.

• Open the NEJE control software and select your device from the interface.

• If prompted, check for a firmware update notification. If no notification appears, locate the “Firmware Update” button in the bottom right corner of the software.

Step 3: Select and Install the Firmware

After connecting your device:

• Based on your current firmware, select the firmware you want to update and proceed with the firmware update.

• Click to proceed with the update. The process typically completes within 10 seconds.

• If the update fails, try the following troubleshooting steps:

  • Close other programs and restart the update process.

  • If issues persist, restart your computer and verify the USB connection.

Step 4: Verify the Update

Once the update is complete, restart your device by unplugging both the USB and power cables, then reconnecting them.

• Check the LED indicators:

  • A yellow light indicates DFU mode or NEJE mode; switch to GRBL mode by restarting if needed.

  • A green light confirms a proper USB connection.

  • A blue light indicates an active Bluetooth connection.

• Test your device with NEJE Win, LaserGRBL, or LightBurn to ensure it’s functioning correctly.

Guide for MacOS / iOS / Android

Please check this guide

Troubleshooting Common Firmware Update Issues

Encountering problems during the update? Here are some common issues and solutions:

• Device Not Connecting: Ensure the correct port is selected and that no other software is interfering. Restart the device and computer if necessary.

• Firmware Update Fails: Download the correct firmware version for your device model. If intercepted by antivirus software, add the update software to your trust list.

For additional help, visit the NEJE Troubleshooting Center or contact support via https://forum.neje99.com.